retail maintenance company

Retail maintenance contractor for Birmingham and the West Midlands

Are you in the business of retail? If you are a retailer, you need to make sure nothing prevents you being open for business.

The last thing you need is endless repairs and maintenance work interfering with your ability to serve your customers and create sales.

The Arrow Group are a retail maintenance contractor, specialising around Birmingham and the greater West Midlands area but can provide national reactive and planned maintenance. We can offer a retail maintenance services 24 hours a day 365 days of the year.

Our back office and help desk team is staffed by a skilled, experienced and knowledgeable group of experts. Our teams are trained to not only understand your needs but also react quickly and accordingly to your companies retail maintenance requirements.

Our staff will log every request, will detail every call and will provide updates all the way through to completion, advising clients on the actions that need to be taken.

We Make certain that our client’s, their managers and our staff are kept up to date. It is an essential component of our retail management services. Our operational processes have been put in place together with successfully gaining and maintaining the ISO 9001 quality standard.

15 years as retail maintenance contractors

As Central England's top rated retail maintenance company, we genuinely comprehend the unique difficulties that retail companies face. The Arrow Group can assist with your facilities management.

As a retail maintenance contractor for Birmingham and the West Midlands, we have an extensive team of all the major trades in house. This allows us to react and rectify any and all of your maintenance problems.

Here is a snapshot of the trades we have in house (meaning you only ever deal with a single company):

  • Plumbers - all accredited as gas safe.
  • Electricians - all NIC EIC approved.
  • Carpenters.
  • Carpet fitters and flooring experts.
  • Window and door fitting services.
  • Disabled access including wet room adaptations, ramps etc
  • Building works, brick laying, plastering, stud walling - the list is exhaustive. Contact us to find out more or view all of our services here.

The ability to provide the above services and the manner in which we understand retail companies and their needs is a result of our many years of experience.

Our retail maintenance team knows and fully understands the retail environment. They're taught to deal with any amount of tasks as is possible in just one visit, therefore reducing disruption for you and you're business. What's more, our tradesmen work Flexible hours to suit business times and convenience - resulting in minimal disruption to the operating of your retail business.

Our back office workforce are on hand continuously and will make sure that the appropriate tradesmen are used in the most effective way to meet your requirements.

We are with you every step of the way. Contact us today for all of your retail maintenance Birmingham and West Midlands needs and requirements.

For more information call us on: 0121 457 7232 or contact us here.