Call us now on: 0121 457 7232

Here for you and your business

At Arrow Services, we understand the complex needs of our clients and their businesses. We receive between 200-400 reactive calls per week.

With offices in the Midlands, South West and the North West, we are able to provide our services throughout the UK, giving your business the support it needs.

Our services meet a range of
business challenges.

We know you need a reliable, trustworthy building partner on hand to support your growing business. Whether you stay with us for the long-term and want to develop a strong relationship, or require us for a one off contract, we will tailor our services as required. We’ll work with you to deliver a quality service that saves you time and money. We’re experts in the industry, thanks to our proprietary technology systems, which enable us to provide real-time information and keep track of projects as they are underway.

Specialising in

Reactive Property Repairs
Planned Maintenance
Insurance Works

WITHIN theSE sectors

Social Care
Food and Beverage Industry
Health and Fitness

a rich history

We are an established company with more than 20 years of experience. We take great pride in providing our clients with quality and exceptional service.
We have a turnover of £7.2 million annually and employ 62 staff and trades who are separated into reactive and planned / refurbishment teams.
With offices and tradesmen located throughout the United Kingdom, Arrow Services are able to offer our solutions Nationwide.

key performance indicators

Arrow Services Limited monitor our own KPI’s, using our bespoke systems as well as working to our clients set performance indicators (which are also available as live data). Please see below some of the key performance indicators that Arrow Services are proud of and continue to work towards improving.


reactive repairs carried out in the last 12 months


First fix average on reactive call outs in the last 12 months


Planned Projects Completed by Arrow Services in 2020


Of quote requests are returned within 7 working days


Of clients KPI targets were achieved in the last 12 months

reactive maintenance specialists

Our operational base & Head Office is located on the border of the West Midlands and Worcestershire in the heart of the UK.

With offices also setup in the South West and the North West, we are ideally positioned to provide our services throughout the United Kingdom.

Arrow Services handle, on average, between 200-250 reactive calls per week, with the following systems in place:

Some of the uk's biggest brands work with us

We use cutting-edge technology to manage high-volume orders, provide real-time information, and deliver larger projects to our clients. Our systems work on a variety of digital devices including desktop, tablet and mobile phones.

Arrow Services provide a multitude of reactive maintenance services throughout the Midlands, the South and the North of England.

When you need us, we’ll be there. We understand how important it is to keep your business running smoothly, and we provide you with the responsive maintenance services you need to get back to business as usual.

More than simply reactive, we are proactive. We carefully evaluate and create preventative solutions to avoid emergency situations.  We’ll make sure your property is in tip-top shape, and we’ll be there before you know it when someone needs us.

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