WHO WE ARE
The Arrow Group are a Midlands based building maintenance and refurbishment contractor who mainly work under term contracts / partnering / schedule of rates / framework agreements in the Midlands and North West areas of the UK.
We have been established for 20 years and consider ourselves a small to medium size business with a turn over of £5.5 million annually and employ 52 staff and trades who are separated into reactive and refurbishment teams.
SPECIALSING IN
- Reactive property repairs
- Planned maintenance
- Refurbishment
- Insurance works
- Small to Medium projects
IN THESE SECTORS
- Retail
- Social landlords
- Commercial
- Education
- Food and Beverage Industry
All teams are managed by site mangers and surveyors. Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
With offices and tradesmen located throughout the United Kingdom, Arrow Services are able to offer our solutions Nationwide, throughout the United Kingdom.
Our sister company Knotweed Services (UK) LTD are the UK's premier Japanese knotweed removal specialists. Providing services to both commercial and domestic clients, including the control and removal but also advising on legislation and providing detailed management plans to help property owners getting mortgages and selling their properties. To find out more please click here.
WHO WE ARE
The Arrow Group are a Midlands based building maintenance and refurbishment contractor who mainly work under term contracts / partnering / schedule of rates / framework agreements.
We have been established for 20 years and consider ourselves a small to medium size business with a turn over of £5.5 million annually and employ 52 staff and trades who are separated into reactive and refurbishment teams.
SPECIALSING IN
- Reactive property repairs
- Planned maintenance
- Refurbishment
- Insurance works
- Small to Medium projects
IN THESE SECTORS
- Retail
- Social landlords
- Commercial
- Education
- Food and Beverage Industry
All teams are managed by site mangers and surveyors. Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
With offices and tradesmen located throughout the United Kingdom, Arrow Services are able to offer our solutions Nationwide, throughout the United Kingdom.
Our sister company Knotweed Services (UK) LTD are the UK's premier Japanese knotweed removal specialists. Providing services to both commercial and domestic clients, including the control and removal but also advising on legislation and providing detailed management plans to help property owners getting mortgages and selling their properties. To find out more please click here.
REACTIVE MAINTENANCE SPECIALISTS
Our operational base & Head Office is located on the border of the West Midlands and Worcestershire in the heart of the UK.
With offices also setup in the North West, we are ideally positioned to provide our services throughout the United Kingdom.
Arrow Services handle, on average, between 120-170 reactive calls per week.
Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
We have bespoke systems in place to manage these repairs, which enables us to provide real-time information, on all orders, to our clients as well as providing numerous larger projects at any one time.
Arrow Services provide a multitude of reactive maintenance services throughout the Midlands and the North of England.
As the regions number one rated reactive maintenance company, we understand that it is vital for businesses to have a team that they can rely on for maintenance services.
In the event of an emergency, you need a reactive maintenance company that your business can rely on.
Arrow Services ARE that company.
REACTIVE MAINTENANCE SPECIALISTS
Our operational base & Head Office is located on the border of the West Midlands and Worcestershire in the heart of the UK.
With offices also setup in the North West, we are ideally positioned to provide our services throughout the United Kingdom.
Arrow Services handle, on average, between 120-170 reactive calls per week.
Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
We have bespoke systems in place to manage these repairs, which enables us to provide real-time information, on all orders, to our clients as well as providing numerous larger projects at any one time.
Arrow Services provide a multitude of reactive maintenance services throughout the Midlands and the North of England.
As the regions number one rated reactive maintenance company - we understand that it is vital for businesses to have a team that they can rely on for maintenance services.
In the event of an emergency, you need a reactive maintenance company that your business can rely on.
Arrow Services ARE that company.
DELIVERING A PERSONABLE SERVICE AT AN AFFORDABLE COST
DELIVERING A PERSONABLE SERVICE AT AN AFFORDABLE COST
THE TRADE SERVICES WE OFFER
ARE AS FOLLOWS
- Electrical
- Roofing
- Gas
- Mechanical
- Plastering
- Landscaping
- Invasive weed control
- Plumbing
- Carpentry
- Flooring
- Brickwork
- Decoration
- Groundworks
- Tiling
WE PROVIDE A HIGH QUALITY SERVICE WITHOUT THE HASSLE
At The Arrow Group we have in-house surveyors who have extensive experience and are specialised in planned and refurbishment works within all sectors.
All of our trades operatives are fully qualified within their specialised field and maintain Continued Professional Development (CPD).
Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
WE PROVIDE A HIGH QUALITY SERVICE WITHOUT THE HASSLE
At The Arrow Group we have in-house surveyors who have extensive experience and are specialised in planned and refurbishment works within all sectors.
All of our trades operatives are fully qualified within their specialised field and maintain Continued Professional Development (CPD).
Click here to see who our clients are. Interested in seeing our most recent projects? Please click here.
THE TRADE SERVICES WE OFFER ARE AS FOLLOWS
- Electrical
- Roofing
- Gas
- Mechanical
- Plastering
- Plumbing
- Carpentry
- Flooring
- Brickwork
- Decoration
- Landscaping
- Invasive weed control
- Groundworks
- Tiling
KEY PERFORMANCE INDICATORS
Arrow Services Limited monitor our own KPI's, using our bespoke systems as well as working to our clients set performance indicators (which are also available as live data).
Pleas see below some of the key performance indicators that Arrow Services are proud of and continue to work towards improving.
KEY PERFORMANCE INDICATORS
We utilise KPI's to measure the performance of our services, because our services are critical to the success of our clients.
We use benchmarking to consistently improve our performance in a systematic and logical way.
Check out some of our KPI's below to get an idea of how we can support your company.
OUR CLIENTS
PROJECTS
Take a look at some of our recent competed works
- First phase of a three phase refurbishment project in Wales.
- Full toilet refurbishment to both the ladies and gents toilets in the function room.
- Another bathroom refurbishment finished to an excellent standard by Arrow following an insurance claim.
PORTFOLIO
Take a look at some of our recent competed works
- First phase of a three phase refurbishment project in Wales.
- Full toilet refurbishment to both the ladies and gents toilets in the function room.
- Another bathroom refurbishment finished to an excellent standard by Arrow following an insurance claim.