Call us now on: 0121 457 7232


For 15 years, The Arrow Group has continued to provide consumers throughout the United kingdom with the number one leak detection and remedy service available in the UK.


We have almost two decades of experience delivering residential home and care homes maintenance. We provide both planned maintenance (helping clients update and maintain their facilities) and reactive maintenance (providing emergency maintenance when unforeseen issues arise with your equipment, facilities and machinery) to nursing homes and care homes throughout the UK.

At our core, what truly sets us apart from other care home maintenance companies is our reliability and dedicated systems. Your care home can rely on us to deploy skilled tradesmen that know your industry and your day-to-day requirements and struggles.

Arrow are experts in locating and repairing leaks with a non-invasive, laser like precision and extremely effective method. We have an in house team of experienced, skilled and appropriately trained engineers all over the UK, making certain your leak is located and repaired as fast and efficiently as it can be.

We offer a no hassle and free service

The majority of insurance providers include for the cover of trace and access services. Therefore when contacting us you’re totally covered for locating the leak. The client will not have to pay for this service – if your policy includes cover for trace and access. The Arrow Group will manage the whole course of action from the time you choose to call us, right through to repairing your leak. Calling The Arrow Group guarantees to save you headache of dealing with the leak, the treatment, the fee and having to deal with any insurance companies, where you have to explain your situation 30 times to 30 different call handlers!

Arrow will deal with your Insurance Company – so you don’t have to

A claim process with an insurer is time consuming, boring, frustrating and incredibly demanding, particularly for somebody that hasn’t had to handle insurers in person. The Arrow Group are here as your trace and access experts to take action for you, dealing with your complete claim, from beginning to end. You will only ever have to deal with one single company withoud any headache, confusion or frustration. Our Trace and Access service will discover your leak and quickly remedy it.

Un-equalled Success Rates

Our Trace and Access services have been employed even where others have failed to keep their promises. Leaks may take no time at all to discover, or occasionally as much as two days. We’ve under no circumstances departed a property or home without locating a leak, showcasing a 100% rate of success. Arrows flawless Trace and Access service, coupled with our customers happiness is as a result of our range of apparatus and our skilled, trained, experienced and motivated engineers.

Skilled workforce of in house Engineers

We only employ and hire engineers that are fully qualified to deliver our UK wide trace and access service. Everyone of our inhouse engineers is professional, dynamic and experienced. Each and everyone of our engineers are accredited by the BDMA (British Disaster Management Association). Our huge experience gained from our large portfolio of completed trace and access jobs provides us with the advantage with regards to tracing and accessing our clients leaks.

Ground Breaking Trace and access technology

Water leaks are often not easy to trace, whether they are external or internal. By purchasing the most current state-of-the-art technology and equipment, we are able to discover leaks faster, more effectively along with a reduced amount of harm to your home or property, in comparison to our competitors. The following is a list of equipment that we use:

  • Tracer gas
  • Thermography
  • Acoustics
  • Endoscopy

All of the Arrows Trace and Access engineers, will carry the above and in addtiona they will have borrow scopes, acoustic detection kits, moisture meters along with high resolution infa-red equipment. After locating the leak, we create a survey of our results and provide an extensive statement outlining the possible issues that may arise and a plan for resolving the situation.

We will locate your leak, we will fix your leak and you will only ever have to deal with us, a single trace and access contractor, from begining to end

Although our competitors attempt to identify the leak – they won’t guarantee it. The Arrow Group promise to locate a leak and proceed one step further by repairing the leak. We are able to dry out your house or property, handle damaged or broken contents and supply full building restoration. Our huge in house team include plasterers, plumbers, floorers and decorators. Deal with only The Arrow Group from start to finish, forget the headaches and frustration – as your trace and access providers, we guarantee a smooth, effortless and easy process.

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