Call us now on: 0121 457 7232


The Arrow Group are a specialist insurance approved contractor. We carry out major repairs and refurbishments for property that has suffered fire and water damage. We have worked with all the major loss adjusters and insurance companies.

Two of the areas that we specialise in are fire and flood restoration. The Arrow Groups team of highly trained and skilled experts are here to support you and minimise any inconvenience when disaster suddenly and randomly strikes.  

Fire restoration

Fire can cause serious damage to a building or property. We have years of experience and have restored many buildings and properties back to their former glory after fire has swept through and damaged or destroyed everything in its way.

The Arrow Group are insurance approved contractors for fire damage and are here to assist you or your company in a swift and pain free manner. Our professional team are time sensitive and effective. We will minimise the inconvenience caused by fire damage.

Any work carried out by The Arrow Group is fully guaranteed. Our standards and work ethic are of both the strictest and highest standard. We cannot be beaten when it comes to quality, customer care, efficiency and health & safety.

Flood restoration – water damage

Water has the ability to corrode and intensify existing organisms such as mould and bacteria, although this may not be classified as a flood – it is water damage. Its effects can range from cracking, swelling to causing faults in your electrical equipment.

The damage that water can cause can quickly escalate – even from a small leak or crack in a water pipe.

Fire can also cause water damage. If a fire breaks out water is often used to combat the fire – the effects of using the water can often cause more damage than the fire! Our highly trained team of experts are aware of all these scenarios and that is why The Arrow Group should be used as your insurance contractor.

We use thermal and moisture detection. We have the very latest equipment to test chemicals. These tools are specifically designed for repairs that are needed as a direct result of water damage. Rest assured that we will find the source and successfully identify the extent of any damage. We will also treat any surrounding areas that affected to prevent secondary damage.

Initially, water damage is labelled as “primary damage”. The effects of primary damage are more often than not instantly identifiable. What is not instantly identifiable is secondary damage as the moisture changes from a liquid form (water) to vapour and travels throughout the property causing the secondary damage. It then will reform as condensation. The condensation will then be absorbed by porous materials, creating damage that might not present itself for several months or years.

More often than not, secondary damage and its effects are preventable. This is why it essential that all water damage restoration and refurbishment is carried out by a professionally, industry recognised company like The Arrow Group.

For all insurance works The Arrow Group ensures:

  1. The damaged areas are made safe
  2. All materials (walls, floors, ceilings etc) are fully dried and free of water
  3. The areas where both the primary and secondary damage has affected are restored to their pre damaged condition
  4. The Arrow Group are available 247 for emergency works and advice
  5. We will negotiate directly with your insurance company and ensure you receive your full entitlement.

If you are looking for insurance contractors – get in touch today we will help!

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